1.1 Overview
This Privacy Policy applies to www.budbudanexa.com (the “Site”), operated by Maitreyi Collections (“we”, “us”, “our”). We respect the privacy of every visitor and customer. This policy explains what information we collect, how we use it, and your rights regarding it.
By visiting our Site and/or purchasing from us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.
1.2 Information We Collect
We collect the following information when you interact with our website:
- Personal details: Name, gender, email address, mobile number
- Delivery details: Shipping address, billing address, pin code
- Payment information: We do NOT store your credit/debit card details. Payments are processed securely through our payment gateway partners.
- Order information: Items purchased, order history, return or exchange requests
- Device & usage data: IP address, browser type, pages visited, time on site (via cookies)
- Communications: Any messages or queries sent to us via email or WhatsApp
1.3 How We Use Your Information
Your information is used solely for legitimate business purposes, including:
- Processing, confirming, and fulfilling your orders
- Communicating order status, shipping updates, and delivery confirmations
- Responding to your queries, complaints, or return/exchange requests
- Sending promotional offers, new product launches, or seasonal campaigns (only if you have opted in)
- Improving our website experience and product offerings
- Complying with legal obligations under Indian law
1.4 Information We Do NOT Share
We do not rent, sell, or trade your personal information to any third party for their marketing purposes. We may share your information only with:
- Logistics/courier partners: To fulfill delivery of your order
- Payment gateway providers: For secure payment processing
- Print-on-demand (POD) fulfillment partners (e.g., Qikink, Printrove): Only name and address required for order dispatch
- Law enforcement or government agencies: Only if legally required
1.5 Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and track traffic patterns to improve our services. You may disable cookies in your browser settings, but this may affect your experience on our Site.
1.6 Data Security
We take reasonable measures to protect your personal data from unauthorised access, misuse, or disclosure. However, no online transmission is 100% secure. We recommend not sharing sensitive information over unsecured networks.
1.7 Your Rights
You have the right to:
- Access your personal data held by us
- Request correction of inaccurate personal data
- Request deletion of your account and associated data (write to us at contact@budbudanexa.com)
- Withdraw consent for marketing communications at any time by emailing us or unsubscribing
1.8 Children’s Privacy
Our website is not directed to children under 13 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us their information, please contact us immediately and we will delete it.
1.9 Changes to This Policy
We reserve the right to update this Privacy Policy at any time. The updated version will be posted on our website with a revised effective date. Continued use of the Site after changes constitutes acceptance of the updated policy.
1.10 Contact for Privacy
For any privacy-related concerns, write to us at:
Email: info@budbudanexa.com | budbudanexa@gmail.com | Phone: 9823455135
Address: Maitreyi Collections, Nagpur, Maharashtra, India